Tripkicks Admin Launch Portal

Welcome Aboard!

Tripkicks provides you with actionable travel insights delivered at the time of booking to empower you with the necessary information for a successful trip.  We hope you’re excited to add Tripkicks to your program, and we look forward to hearing from you about how Tripkicks is making business travel better at your company.

Below, you’ll find a brief overview of Tripkicks integration, and everything you need to launch.  

If you need help, contact us below:

Tripkicks Launch Process

Below you’ll find an overview of the 5 steps of the Tripkicks Launch Process.

As you scroll down, you’ll see detailed information for each step as well as resources and documents to learn more and help you complete each step. 

Step 1

Link

Link Tripkicks with SAP Concur by authorizing Tripkicks within the SAP Concur App Center.

Step 2

Prepare

Decide how you are going to deploy Tripkicks to your travelers.

Step 3

Configure

Perform any optional configuration within Tripkicks through the Administrator setup.

Step 4

Deploy

Deploy Tripkicks for yourself and test it out.

Step 5

Communicate

Let your travelers know that Tripkicks is available, and direct them to the Traveler Launch Portal.

Step 1 | Link

In this step, you’ll link Tripkicks with Concur Travel, by authorizing Tripkicks within the SAP Concur App Center.  

This is done once by an Admin (during Launch) and is not a required step for each user.  If you purchased Concur Travel through your TMC, your TMC will likely perform this step.

Tripkicks is an App Center partner of SAP Concur, and follows the same activation process as any enterprise App. This step can sometimes be performed by your TMC, and they will let you know when that is the case. If you received an authorization code from Tripkicks, you’ll likely need to perform this step.  If this was already done by your TMC, you can skip.

What is Authorization in the App Center?

Authorization in the App Center allows for the exchange of data between Concur and Tripkicks. This allows Tripkicks to grant access only to individuals who are present in your Concur environment, and stay synchronized as you add / remove users in Concur.

How Do I Authorize?

To authorize Tripkicks, you’ll need a specific authorization code that was provided at the start of Launch.  This code is provided by Tripkicks, or possibly by your TMC.  Email launch@tripkicks.com if you need help with your code.

To start the Link process, log in to Concur Travel as an Administrator, and ensure that you have these two permissions to continue: “App Center Listing Administrator” and “Web Services Administrator”.  If you don’t have those permissions, contact your Concur Admin to request them. 

Next, navigate to the App Center, find Tripkicks for Concur Travel, click “connect”, follow the prompts, and then type in the activation code.  Done!

Tripkicks uses a browser extension to display information in Concur Travel.  This extension can either be added individually by each user, or pushed out to employees by your IT group.  

Google Chrome and Microsoft Edge are the web browser currently supported by Tripkicks.

A.  In most organizations, browser extensions can be added directly by employees, but some organizations do restrict this.  Let’s check if you have the ability to add Tripkicks to Chrome or Edge. To confirm with you have the permissions, follow the steps below:

 

Using Google Chrome:  Click here,  and you should see “Add to Chrome” like the image below.  Feel free to “Add to Chrome” now.

AddtoChrome

 

Using Microsoft Edge:  Click here, and you should see “Get” like the image below.  Feel free to “Get” now.

TripkicksEdgeGet

If the ability to “Add” or “Get” is restricted, please contact your IT group to request their assistance in making it available.  Additional resources can be found in the panel on the left (“Browser Extension Info”), and a member of the Tripkicks Launch team would be happy to join you in a meeting with your IT group.   

IT can either:

  • Make the Tripkicks browser extension available for employees to download, or

  • Push the Tripkicks browser extension out to employees. This can be performed through different techniques involving internal group policy applications, such as Microsoft Active Directory. Instructions for pushing the extension via Microsoft Active Directory can be found in the panel on the left.  Also included are instructions on how to create a Registry Key for the Tripkicks Extension, which can be utilized in other group policy applications by your IT group.   

B.  Tripkicks has certain domains that may need to be whitelisted by your IT department to ensure that the individual user activation process can be completed without issue.  If this is deemed necessary during your implementation, we recommend whitelisting the following domains:

  • *.tripkicks.com
  • notify.tripkicks.com
  • support@notify.tripkicks.com
  • support@tripkicks.com

Additionally, if your company uses a third-party mail inspection service, like Proofpoint or Mimecast, please be sure to add the domains above to your safe recipients/senders list(s).

This information is also contained in the “Whitelisting Domains” document on the left.

C.  Set up a meeting with the Tripkicks Launch team to align on deployment plans, and walk through the rest of the process:

Step 3 | Configure

Creating Custom Messages

Calibrating the Budget

Now it’s time to customize and configure Tripkicks for your unique program.

Tripkicks comes pre-loaded with best practice configurations, but also allows companies to make changes to certain items, like adding custom messages for travelers within the banner, or alongside certain suppliers.

Explore the resources in this section to learn more about which items can be configured. Tripkicks is constantly innovating to introduce new items. 

Step 4 | Deploy

Now that Tripkicks is set up, you’re ready to deploy it.

First, test the process for yourself. It’s easy and you can follow the steps on the Traveler Launch PortalThese steps are also summarized below:

If you haven’t already, please add the Tripkicks browser extension in Google Chrome and/or Microsoft Edge, depending on your browser preferences.  Remember, you may need to coordinate with IT if they are handling the install process. This was determined during Step 1.

Once the browser extension is installed, you’ll see a new Tripkicks banner when you navigate to Concur Travel:

 

Tripkicks Activation Banner in Concur

 

Enter your email address in that banner, and you’ll receive an email from Tripkicks with an activation code word.  If you do not receive the email within 3 minutes, please check your Spam filter.  If the email did get caught in Spam, please work with IT to have the Tripkicks domains whitelisted (listed in Step 1).

 

Enter the code word into the activation banner within Concur and press submit.  Now you’re ready to use Tripkicks!    Conduct a search in Concur and try it out.

Now that you understand how Tripkicks work, you are ready to make it available to your employees.  

Remember, employees will follow the same Deploy steps that you did, outlined the Traveler Launch Portal.

We have provided some communication templates, along with a banner ad that you can setup to display in Concur:

Stakeholder Email:  Designed for colleagues who should be aware of Tripkicks prior to the general employee population.

Traveler Email: Designed to announce Tripkicks to all employees. This provides a brief explanation of Tripkicks, along with a link to the Traveler Launch portal to get started. We recommend setting up the Tripkicks Awareness Banner (next), just prior to sending this email.

Pilot User Email: If you are deploying an initial pilot group first, you can use this email to introduce Tripkicks to that specific group.

Tripkicks Awareness Banner (in Concur):  Designed to make employees aware of Tripkicks, and provide a link to the Traveler Launch page.  This is particularly helpful for employees who join your organization after the initial Tripkicks launch. 

Frequently Asked Questions

Currently, Google Chrome and Microsoft Edge are supported.  As support for new browsers is made available we will let your organization know.  

Please check your spam folders for the email.  If you cannot locate it, please contact us at launch@tripkicks.com.  If the email from Tripkicks was caught in your spam filter, please notify IT and request that they whitelist the domains.

Refresh your Concur page, and see if that banner disappears. You can also try a search in Concur to see if any Insights load.   You can request a new activation code during Step 4.

Tripkicks leverages a variety of sources ranging from public sources (e.g., World Health Organization, Johns Hopkins), as well as 3rd party providers such as Travel Risk Management companies, industry associations like ATPCO, GDS’, and visa fulfilment companies.  Tripkicks categorizes and prioritizes data so that the most important information is listed in the banner, and additional content (when applicable) can be found by clicking “More Insights”.  Tripkicks continues to new data sources to expand the available insights and further enrich the traveler experience. 

Tripkicks queries its data sources real-time when a search is performed in Concur.  The majority of information is updated rapidly, as changes are made (e.g., entry requirements, safety information).

If you need to remove Tripkicks, simply right-click on the Tripkicks extension icon, and select “Remove from Chrome” or “Remove from Edge”.  If you do not see the Tripkicks icon, click the Chrome extensions “puzzle” icon on the top right of your browser.

Tripkicks Admin Launch Portal | CompanyName

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